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Accepting a Company Invitation

A company invitation connects your Navaid identity to an existing company with a specific role. Use the invitation link sent to the invited email address.

Before you start​

  • Open the complete link from the invitation email.
  • Make sure you can receive passwordless codes at the invited address.
  • If you are already signed in, check that the signed-in email matches the invitation.
  • Accept before the invitation expires. Invitations normally expire after 14 days and can also be cancelled by a company administrator.

Accept while signed out​

  1. Open the invitation link.
  2. Confirm the displayed company, role, and invitation email.
  3. Select Sign in to Accept.
  4. Navaid opens the signup/authentication flow and preserves a return link to the invitation.
  5. Enter the invited email address.
  6. Request and enter the six-digit email code.
  7. After authentication, return to the invitation page.
  8. Select Accept Invitation.

An email with a valid pending company invitation can create its account through this flow without a separate general signup invite code.

On success, the invited company becomes active and Navaid opens its Dashboard.

Accept while already signed in​

If the signed-in email matches the invitation:

  1. Review the company and role.
  2. Select Accept Invitation.
  3. Navaid switches to the newly joined company and opens its Dashboard.

If it does not match, Navaid displays both addresses and blocks acceptance. Select Sign in as invited email. This signs out the current account and returns you through authentication with the correct identity.

Invitations are email-specific

Forwarding an invitation does not transfer it. The authenticated email must match the invitation email, case-insensitively.

Understand the assigned role​

The invitation shows one of the company roles:

  • Admin
  • Consultant
  • Manager
  • User

Roles control company administration and session visibility. They do not create separate copies of the Maturity Map; active members work against the company's shared readiness state.

Read Roles and Session Visibility before contributing sensitive information.

Expired, cancelled, or invalid invitation​

The page shows Invitation expired when the token is missing, expired, already invalidated, or no longer accepted by the service.

Ask an Admin or Consultant for a new invitation. Do not reuse the old link after a replacement has been issued.

Common problems​

The invitation opens the wrong company​

Do not accept. Confirm the sender and ask the company administrator to cancel it if necessary.

I am stuck on the sign-in page​

Use the invited email. Request a fresh code after the countdown. The newest code is the only one to use.

I accepted but still see my previous company​

Refresh once, then open the company picker at the top of the sidebar. If the membership is active, the company appears there.

The invitation says the email is different​

Use Sign in as email. Navaid intentionally prevents acceptance under a different signed-in identity.

I need a different role​

Accepting uses the role on the invitation. An Admin, Consultant, or System Admin can change an active member's role later from Company Administration.

Security notes​

  • Treat the invitation URL as sensitive until it is accepted or expires.
  • Do not publish or paste it into a public channel.
  • Verify unexpected invitations with the named company.
  • The invitation grants only the displayed membership; it does not make the recipient a System Admin.
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